Practical manual

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Practical manual

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Security by default in function of GDPR

Compliance with GDPR

How do I make an OxyCity account?

How do I sign in to OxyCity?

How do I change my OxyCity password?

How do I complete my personal data in my OxyCity account or how do I adjust them?

How do I import the data of my electronic identity card in OxyCity?

How do I view my OxyCity profile page again using my user account?

How can I set the visibility of the widgets on my profile page?

How can I set the order of the widgets on my profile page?

How do I make an appointment with a new healthcare provider through OxyCity?

How do I make a next appointment with my treating healthcare provider?

How to make an appointment as a signed in OxyCity user?

How to make an appointment as a not signed in OxyCity user?

How can I cancel my appointment?

How do I view my exercise programs prepared by my healthcare provider?

How do I view the parameters for which I want to register my values?

How can I set the order of the available parameters on my profile page?

How do I register a parameter value?

How do I register a blood sugar level value?

How do I delete the registration of a parameter value?

How do I view a graph of the evolution of my personal parameter values?

How can I indicate which registrations for which parameters should be visible for my connected healthcare provider?

How can I view the target value that the healthcare provider has assigned to you for a specific parameter?

How can I view my personal evolution regarding the set target value?

How do I connect my wearable device with OxyCity to import the measured values?

How do I send a message to a new healthcare provider through OxyCity?

How do I send a message to my treating healthcare provider?

How can I view the messages of my healthcare provider and the details of my sent and received messages?

How do I determine which appointment messages I want to receive from my healthcare provider through OxyCity?

How can I disconnect with my healthcare provider if I'm not in treatment anymore?

How can I follow-up payments of my invoices?

What should I do if I forgot my password?

How can I export my personal data and appointments and parameter values that I registered myself to Excel and print them?

How can I delete my OxyCity account?

How can I sign out from OxyCity?